Always Quality

Learning from Pandemic:  Better ways to manage Quality........ Risk management is essential part of Quality management. We know how it is integrated in to Quality management through FMEA / Risk assessment and mitigation, etc.  But, what we did not plan was  "Managing Quality in Pandemic Times" ......!! Well we did not anticipate this at first and the magnitude of the problem was so challenging..... I had an opportunity to work along the pandemic period of 12-15 months; almost 80% of the time and rest through work from home. It did teach us, new rules of the game for Quality management.  At first, I can say, ageing of materials which can rotten / shelf life materials is the biggest risk we recognized during this phase. We really understood what is start up verification after prolonged shut downs. The challenges we faced due to unplanned shut downs. Good or Bad, Govts announced unplanned sudden lock-in!! They too had little experience to understand the magnitude of the...