Learning from Pandemic: Better ways to manage Quality........ Risk management is essential part of Quality management. We know how it is integrated in to Quality management through FMEA / Risk assessment and mitigation, etc. But, what we did not plan was "Managing Quality in Pandemic Times" ......!! Well we did not anticipate this at first and the magnitude of the problem was so challenging..... I had an opportunity to work along the pandemic period of 12-15 months; almost 80% of the time and rest through work from home. It did teach us, new rules of the game for Quality management. At first, I can say, ageing of materials which can rotten / shelf life materials is the biggest risk we recognized during this phase. We really understood what is start up verification after prolonged shut downs. The challenges we faced due to unplanned shut downs. Good or Bad, Govts announced unplanned sudden lock-in!! They too had little experience to understand the magnitude of the...
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Hi Friends, Quality.....Always a must!! Really.....? Not being cynical, but critical.....When the intent is great, reality bites! Challenges make you compromise. This is the reason we have quality management.... QMS, TQM... so on. There are always solution to make quality experience better and better for your customers. Thought, I can share my experience as a Quality management professional. Started hands on in shop floor to the Quality leader role, I had various exposures in various management approaches for more than 2 decades. This platform is not one way....Let us make it a sharing platform. You are free to shoot questions, be critical of what I write, share your thoughts..... This is the essence of knowledge sharing and continuous learning. Hope to create a mutually learning platform.....a best option to learn in the virtual world. Let me know what you expect from this platform..... Ahamed